Task #32: FAQ's and CS Templates

Optimize your support team's work with Google Docs and response templates. Improve communication efficiency!

Purpose

Make a list of answers to frequently asked questions.

Google Document with response templates for your customer support team.

Description

• Depends on product and business model

Instructions

1. Tracking Inquiries

2. Return & Refund Requests

3. Modify/Cancel Order

Actions

Example in the document.