> For the complete documentation index, see [llms.txt](https://docs.vecomlab.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.vecomlab.com/ecom-foundations/apps/task-26.md).

# Task #26: Loox or Judge.me Product Reviews

### Purpose <a href="#purpose" id="purpose"></a>

Install the Loox review app → <https://vecomlab.com/loox>

{% hint style="info" %}
**Loox** is a great review app. We suggest you install the app using our link and enjoy all the benefits for **30 days for free**. By default, the free trial period is 14 days.

* Install: <https://vecomlab.com/loox>

If you initially selected the **Beginner** plan but later decide you need the **Scale** plan with more features, simply switch the plan – the free trial period will still be preserved. The Scale plan offers many **advantages**, one of which is the ability to **add 100 reviews from AliExpress at once** for your product. This will greatly speed up and simplify your work.

<img src="/files/eIBUjfB4OJXKDTxI0wnS" alt="VecomLab Shopify App Loox" data-size="original">
{% endhint %}

{% embed url="<https://youtu.be/KxVL0mVeKz4>" %}

The video tutorial shows how to use the Loox app for Shopify: installation, selecting a plan, theme integration, setting up the review widget, language, color scheme, feedback requests, discounts for photo reviews, and managing reviews.

### Description <a href="#description" id="description"></a>

* Add as many reviews as possible to the product page

### Read more <a href="#learn-more" id="learn-more"></a>

App menu (Home, Reviews, Referrals, Upsell, General). Set up Referrals and Upsell as desired.

<figure><img src="/files/CJtZ39a7YjjNeaREtBQs" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure>

App menu **General** (Branding, Integrations, Orders, Settings).

<figure><img src="/files/ij9ZO2KGaGM4sFx6xbG5" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure>

In **Settings**, configure the display format of the name.

<figure><img src="/files/WKilQXOMH2J6Yn1hBXYR" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure>

In **Branding**, customize the font, colors, and optionally add a logo.

<div><figure><img src="/files/aKKlr7nzp7nVesJsXyF4" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure> <figure><img src="/files/MjFNC1hAFhfaGYYmfYrc" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure></div>

Set up the styles and banner for the email you send requesting feedback from customers. You can:

1. Disable the banner (1)
2. Switch the styles to Custom (2)
3. Customize the colors (3, 4)
4. View the preview (5)

<div><figure><img src="/files/0oCRnY4Fbque07SuEXXq" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure> <figure><img src="/files/JO0poQ6EZ6Xjw5k6smId" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure> <figure><img src="/files/fsDgQZlc2einbmfwKRTI" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure></div>

Set up r**eview collection rules (Collect reviews)** in **Reviews**. For **Auto-publish new reviews**, for example, choose to automatically publish reviews with a rating of 4 and above. Reviews with a rating lower than 4 will be published after 14 days. Don't leave negative reviews unattended. Set up **email notifications for reviews (Review notifications)** when users leave a review. If you've followed all the steps from the first video, as shown, you can leave this field setting to the default. For **Add onsite reviewers to Shopify Customers list**, leave it as default if you want to save everyone who leaves a review to the **Customers list (this list is located in the Shopify admin under the "Customers" section on the left menu)**.

<div><figure><img src="/files/IspTMnL8SbYzKGMhLkHe" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure> <figure><img src="/files/DVXqoA16PgPm0mBI0thv" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure> <figure><img src="/files/vhQLJZmPXYbc5fLZkFLC" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure></div>

Set up **Review request timing** — this determines when you send an email requesting feedback. As an example, we will disable this email. This means that when someone purchases a product from your store, they will not receive an email asking them to leave a review.

<div><figure><img src="/files/rQCyhxadzieSxtgu7911" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure> <figure><img src="/files/kASDu81SW1gf0BQlJDxN" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure></div>

The video shows how to manually add a review to the product page. When adding a review, you can upload a photo and receive a promo code. This feature can be disabled or customized. As an example, we will disable it.

<div><figure><img src="/files/tpUlv2ewzhodOMCJA44h" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure> <figure><img src="/files/tpkvetiUhHCgr48OWhnv" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure> <figure><img src="/files/sEoNi6FYuFG4OStMQTyT" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure></div>

* **Manual review requests** – Request a review manually.
* **Video reviews** – Set up collection and display of video reviews (in the example, the basic plan is used, but this feature is available on the Scale plan).
* **Emails** – Customize the text of elements and emails (for the example, we will leave everything as default).
* **Review Form** – Customize the review collection form.
* **Custom questions** – Create custom questions for the form (this feature is available only on the Scale plan).

{% hint style="danger" %}
With this link <https://vecomlab.com/loox>, you’ll get 30 days of free access to any plan from the VecomLab project. This means you can choose the Scale plan and test all features to the fullest!
{% endhint %}

<figure><img src="/files/1kvBPQUhnJe9i8JDyVw1" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure>

Configure **Display reviews** on the page to determine how reviews will be displayed on your website.

<figure><img src="/files/RndJ9IcF5iotZ5T6iYxv" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure>

On the **Manage reviews** page, manage your reviews.

<figure><img src="/files/fGTkd6zA12vtRFIZP2Jx" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure>

On the **Import reviews** page, you have three options to add reviews to your site. The first option, using AliExpress, is explained in the video. We recommend exploring the other methods on your own.

<figure><img src="/files/IBiSoaVmsf38xzIzYXVw" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure>

As an example, I will disable the **Reviews Sidebar Widget** in **Display reviews**.

<div><figure><img src="/files/7kQuKK4rsURucWAvKQEl" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure> <figure><img src="/files/jEAzewIAbmdGqbfWOr2z" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure> <figure><img src="/files/W5UyXDd6tNGrJZoN0pzi" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure> <figure><img src="/files/mkb4xQAAGFK18qZ3habL" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure></div>

You can hide the review date in the **Product Reviews Widget** under **Display reviews**.

<div><figure><img src="/files/ejc8OqlCI5krv1K83KRn" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure> <figure><img src="/files/CSHEv9qh7juUwIwVPSEd" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure> <figure><img src="/files/7zylVXfmsp2iPa6CuwSY" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure></div>

You can add a verification badge for each review in **Manage reviews**.

<div><figure><img src="/files/L9eAyIfTaX2AC0MFLi5M" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure> <figure><img src="/files/NRsBGkgW3qvqw1bthkYm" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure> <figure><img src="/files/cXdWfTKPzp6TVuGiTBFR" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure> <figure><img src="/files/or3csDIQsrlKnjomRgrM" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure></div>

There is a **Help** button at the bottom right.

<figure><img src="/files/ZEwqpwo8LEwmfQBgTR9C" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure>

And all the performance data is in **Home**.

<figure><img src="/files/7t8J0kFk62mI8KRmIQ9G" alt="VecomLab Shopify App Loox"><figcaption></figcaption></figure>

We’ve shown just a small part of the features of the Loox app. Start with this and enhance the functionality as needed.

### Instructions <a href="#instructions" id="instructions"></a>

1. Install the app in Shopify
2. Set up the app
3. Add reviews

### Actions <a href="#actions" id="actions"></a>

Example of a [table](https://docs.google.com/spreadsheets/d/1JG-l9wSzPKBHSZT54qBidIm-jZ5nlH3jZcxMD-xh99o/edit?usp=sharing) for collecting reviews, if applicable.